Frequently asked questions
Q:Can I cancel my subscription anytime?
A:Yes! No contracts. You can pause, skip, or cancel instantly from your account.
Q:How long does one bag last?
A:One bag (2.5kg) is perfectly sized to last one adult cat for 22 days.
Q: Do you ship NZ wide?
A:Yes, we ship nationwide.
Q:Will my picky cat like it?
A:Yes. The granules are soft on sensitive paws and feel natural to dig in. Most cats switch over with no issues.
Q:Is it really dust-free?
A:Yes. Unlike clay or tofu litter, our Tapioca formula is naturally tough and doesn't break into powder. It’s safer for your cat’s lungs (and your floors).
Q:Why is it better than Tofu litter?
A:Tofu litter often gets sticky or moldy in NZ's humidity. Pawganic stays dry, fresh, and mold-free, even in damp weather.
Q:Why use a "Hybrid" formula?
A:We combine the best of both worlds: Tapioca for low dust, and Bentonite for rock-hard clumping.
Q:Is it good for multi-cat households?
A:Absolutely. Our formula is designed for heavy-duty odour control, making it perfect for homes with 2+ cats.
Q:How does it save me money?
A:It clumps instantly and doesn't crumble. You only scoop the dirty parts, so the rest of the bag stays clean and lasts longer.